Heathrow Terminal 5 Transfers

Inside the T5A arrivals hall with a name board, near the exit from customs. All T5 arrivals come into this one hall regardless of which satellite the aircraft parked at, so there is a single meeting point.

British Airways operates the great majority of flights from T5, with Iberia alongside. It is the most predictable terminal at Heathrow for that reason, though BA does use other terminals for some routes, so check your boarding pass.

The three buildings that make up T5. A is the main terminal with check-in and arrivals; B and C are satellites reached by an automated transit train after security. Arriving passengers travel back to A, so the satellites do not affect where you are met.

Yes, a dedicated spur from junction 14 of the M25, which is unique among the Heathrow terminals. It means the drive avoids the central terminal area and its tunnel entirely, so congestion in the middle of the airport does not affect a T5 pickup.

Fares start at £110 in a Business Class into central London and are fixed when you book. The price is set by distance from our published sheet, identical to any other Heathrow terminal for the same journey.

About 45 minutes for roughly 15 miles, depending on traffic and where you are going. T5 sits closest to the M25, which helps for destinations west and north rather than for the City.

The pickup moves with the aircraft and nothing extra is charged. Your driver holds the flight number and follows the live landing time, so a delayed arrival simply means a later meeting.

Up to 60 minutes from touchdown as standard, measured from when the aircraft lands rather than from your booked time. That covers passport control and baggage reclaim.

They are at opposite ends of the airport, T5 to the west and T4 on the south side, with a free inter-terminal transfer between them. It is the longest crossing at Heathrow, so confirming the right terminal matters.

Tell us as soon as you know and the driver is redirected at no cost. British Airways does operate some routes from other terminals, so a terminal printed on an older booking is worth checking the week you fly.

At T5's own departures forecourt, reached by the dedicated spur rather than through the central area. The timing is built backwards from your flight rather than from office hours.

Yes. The set down point is the same, and your chauffeur takes the bags to the entrance you are using. Tell us if you are checking in through a premium entrance so the drop-off matches it.

Yes. A Business Van seats up to 7 and a Standard Van up to 8, both with luggage space to match, and minibuses handle 16 and beyond. Tell us passengers and cases when booking so the vehicle fits both.

From three hours before pickup at the earliest, the minimum needed to confirm a driver and vehicle. Book earlier for larger vehicles, a specific chauffeur or an early morning departure.